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Frequently Asked Questions

I just ordered, but can’t find my members login details

Your login details have also been automatically sent to you in your members welcome letter. Please make sure that the email is not stuck in spam or in your junk mail folder. When you do find it, add the email address to your whitelist!

What is your returns policy?

For digital orders, we have a sixty day money-back guarantee. For physical products, we accept returns within 60 days of placing your order. All returns must be mailed to Vervante Returns, 400 North Geneva Road, STE C, Lindon, UT 84042.

How long will it take for my package to get to me?

Digital orders are delivered immediately after purchase, and are also emailed to you. You may wish to double check your junk inbox to ensure your login details have not been sent there. 

Physical product purchases will be processed in 3-5 business days.

Your package will be sent with USPS and may take up to twenty-one days and you will be sent a shipping notification once your order has been left the warehouse which will have your tracking number.

What does it cost to ship my order?

Shipping may vary depending on shipping destination and shipping method. Shipping costs will be detailed on the order checkout page. Shipping costs for international and domestic orders differ.

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